You are here
Home > Press Releases > New CCBill Ideas Board Will Foster Community Feedback, Transparency

New CCBill Ideas Board Will Foster Community Feedback, Transparency

The CCBill logo against a plain blue background.(Tempe, AZ) November 6, 2018 – Leading online payments provider CCBill announced today the launch of its new CCBill Ideas Board, where their merchants, consumers, affiliates, and partners can post, vote and collaborate on potential product features, account and service ideas. Created with an end-goal to build better products for the entire CCBill Community, the CCBill Ideas Board opens up the conversation on what is important to CCBill users and empowers them to have a more influential role in future products.

The new CCBill Ideas Board is located within the CCBill Knowledge Base, where users can search, browse, and reference a wide portfolio of helpful CCBill product related articles. With the addition of the CCBill Ideas Board, the CCBill Community can now easily submit product recommendations related to a current CCBill product, or an entirely new product or service. Once a user submits an Idea to the Board, the Idea goes to the CCBill Product Team, who will review the Idea to determine if it aligns with the CCBill product strategy. Updates, including whether an Idea makes it to the Development stage, are added throughout the product lifecycle to keep the Community up to date on the Idea’s status.

In the past, CCBill has utilized direct user feedback to develop and release an assortment of successful products including payment methods, third party integrations, and CCBill Mobile Stats. The new CCBill Ideas Board should give a stronger voice to the valuable CCBill user base, while providing a more streamlined feedback process, and allowing for a new level of transparency into the new products and features, that CCBill is developing.

“Our users are vast and include everyone from business professionals and marketers to developers and designers,” said Raymond Kelsey, CCBill Director of Brand Management. “Their diverse feedback has positively impacted the success of some of our most widely used features.

“There is a vault of good ideas out there and we believe our merchants, affiliates, partners and consumers have the best insight into what they need from their online payment service to be successful.”

CCBill users are encouraged to visit the CCBill Knowledge Base to share their great product related-idea with the Community, to comment, and to vote on existing ideas on the new CCBill Ideas Board.

About CCBill

Much more than a payment processor, CCBill is an online payments technology platform built to accept online payments for your website, care for your buyers, automate your business and help you instantly grow into new markets.

Whether with leading subscription and online payment services, consistent on-time payouts, distinctive affiliate tools, or a comprehensive and proprietary set of account management options, CCBill understands online business like few others.

Offering market-leading solutions since 1998, processing for more than 100,000 websites worldwide, and providing the first industry-exclusive ‘log in and pay’ feature, CCBillPay, allowing any buyer on any site with CCBill to make multi-purchases from any device, CCBill is quite simply the only resource you need for online payments and subscription processing. CCBill represents reliability and integrity to consumers and merchants alike.

Visit us at www.ccbill.com.

###

Similar Articles

Top